Mystery Guest Program Frequently Asked Questions

How do I know Faith Perceptions isn’t a scam?
Faith Perceptions is the church consulting division of Hendrickson Business Advisors, LLC – a management and marketing consulting firm located in Cape Girardeau, MO. We don't charge anyone to become a mystery shopper - which is typical with the scams. We are a trusted member of MSPA and an A+ rated member of the Better Business Bureau. We pride ourselves on our reputation and excellent service. Feel free to contact our support team if you have any concerns and we will do what we can to set your mind at ease.


Why do churches participate in your program?
Churches want to know what a guest experiences when they visit. They work with us to gain that information. The report we put together after all of the mystery shopper visits shows the church their strengths in welcoming guests and where they can improve. This helps them make sure that they're treating their guests the way they want.


Should I be doing this?
Yes, if you want to. Churches sometimes use traditional business practices to make their ministry better. You're providing them with very valuable information and it's worth it for them to compensate you for your time. Even so, we have had some of our mystery shoppers choose to help the church without being paid.


What if I have never done mystery shopping before?

No worries. Prior to your assignment, we will provide you with all the information you’ll need to be successful and we are available to help you if you have any questions or concerns. 


I’m not a believer/don’t go to church, does that matter?

No. We are looking for people of all backgrounds and beliefs to be mystery shoppers. This allows us to send people of different demographic cross sections to each church.


I do regularly attend church, does that matter?
No. We are looking for people of all backgrounds to be mystery shoppers. However, if you are attending a church of the same denomination as our client, you will not be able to view/visit that church for us. This helps eliminate bias.

Can I choose any church to attend?
No. We only send mystery shoppers to churches who have hired us to evaluate their worship services.


Do I get to choose my own assignments?

Yes. Once registered, you'll be able to see all of the assignment opportunities that we have nationwide. You decide which assignments you want and then sign up for the dates and times that work for your schedule. 


What if I attend a church for an assignment and I like it enough to return again, is that a problem? 

Not at all. And, we’d love to hear about it! You are required, however, to not tell anyone about being a mystery shopper until our study is complete. You can contact us directly to find out when that will be. 

Are there opportunities in my area?

If we're advertising in your area: Yes. If you saw a mention about us on a blog or other website, then maybe not. We encourage you to sign up regardless, so you’ll be one of the first to learn when we do have opportunities available in your area. (Don’t worry, we won’t send you emails if we don’t have opportunities near you.) 


Do I need any special equipment to do assignments?

Yes. All the work we do is online. We correspond with you via email and you will apply for opportunities and complete assignments either using a computer, smartphone, or other device. 


Is there travel involved? 

That is completely up to you. Since you decide which assignments you want, you get to decide how far you wish to drive to get there. We sometimes offer extra bonus or incentives for traveling farther to an assignment. This extra bonus/incentive is decided on a case-by-case basis because we try to keep the extra cost for our clients to a minimum. Please send us an email BEFORE you schedule an assignment to see if we can offer any bonus or incentives. 


How much will I be paid for each visit? 

Payment and reimbursement amounts vary by assignment depending on scope, difficulty, and time commitment. The base fee is communicated to the shopper via the job board. At times, projects allow for a purchase reimbursement. If that is the case, the maximum allowance will be part of the job posting. These amounts will be clearly stated on each assignment description so that you know what to expect before accepting any assignments. Bonuses or incentives on top of that are communicated via email or job posting. These bonuses/incentives will be added on payday before the check is processed. 


How/When will I get paid? 

We process payments for our mystery shoppers every Friday. Your check will be mailed to the address you have listed in your profile on the day the payments are processed, so make sure you notify us if your information has changed. 


Can I bring other people on an assignment with me?

While mystery shopping is generally something you would do on your own, some assignments are perfectly appropriate and even helpful in keeping your cover when accompanied by another person/s. That said, some assignments may have specific requirements regarding going alone vs. bringing someone, so be sure to pay attention to that when accepting assignments. If the assignment doesn’t require you to attend alone, feel free to bring someone with you, as long as they will not be distracting to the task at hand—the evaluation. 


Why do you need my tax ID number? 

Because our mystery shoppers are independent contractors, the IRS requires us to keep their tax ID on file. Our website is fully encrypted, so your number is safe. You will only receive a 1099 tax form after the end of the year if you have received more than $600 in compensation. 


What about taxes? What does it mean to be an independent contractor?

As a mystery shopper, you are an independent contractor, not employed or retained by Hendrickson Business Advisors. You do not have any obligation to accept any assignments from us and you can be removed from our database at any time, either at your request or by ours. 


As an independent contractor, you are not eligible for benefits and you will only be paid after each assignment is completed as required. You are not eligible for unemployment should you cease working for us. Additionally, you are responsible for keeping your own earnings record and reporting your earnings to the appropriate governing tax agencies. Hendrickson Business Advisors does not withhold taxes for you. Keeping with IRS requirements, we will send you a 1099 Statement of Earnings ONLY IF you earn more than $600 in the calendar year. If you earn $600 or less, you will not receive a 1099 from us; however, you should still abide by state and federal income tax reporting laws.