All things are not created equal and it’s pretty easy these days to
say you’re different even when you’re not.
We gathered the thoughts and opinions of first-time guests at churches through our Mystery Guest Program for over a decade. Armed with 11,000 pieces of data that provide insight into what makes someone feel welcome and what doesn’t, we are the only firm that has conducted this level of research in the church’s mission field with a focus on the unchurched - because their opinions are usually the least biased.
Whether we're consulting on hospitality, speaking to a group, or training your team, we remain focused on hospitality and getting guests to come back because that's where we can make the greatest impact. We are dedicated to providing our clients with information and recommendations that help them reach people in their mission field.