Melanie is a
speaker and church hospitality consultant who has worked with over 1,500
churches of every size helping them create welcoming first impressions and
connect with the very people they are trying to reach.
Faith Perceptions and the Mystery Guest Program (like mystery shopping, but for
churches) back in 2008 and has sent over 10,000 unchurched mystery guests into churches to
learn from their experiences and help churches see themselves through the
eyes of a guest.
for seeing the church grow and reach people has led her to share her research
and develop best practices for church hospitality. She has been interviewed and
spoken at numerous events across the nation on the work of Faith Perceptions
and mystery guest experiences are featured in several Christian publications,
blogs, and articles.
She also leverages 10 years of experience in market research and hospitality consulting to oversee the market research projects for Hendrickson Business Advisors (our parent company that works with businesses).
Melanie is a native of Traverse City, Michigan and now lives in Cape Girardeau, Missouri with her husband, Paul, who is in full-time ministry. They are parents to four amazing kids, a dog, and a cat. Away from the office, you can find her enjoying the simple things in life like quiet time with a cup of coffee, eating good food (southern style), and cooking up a big meal for her family and friends.
Click here to email Melanie.