The Mystery Guest Program (aka mystery shopping for churches, mystery worshipers, secret church shoppers) uses everyday people from near and around your community who aren’t regularly attending church. Those people will attend a service at your church and help you discover exactly what first-time visitors think and feel about their experience. Rather than focus on theology, they focus on community. Did they feel welcome? Were they made to feel uncomfortable in any way? Could they find the church easily? And would they consider returning - or not - and why. Understanding the answers to these questions is key to improving the way you welcome and connect with your visitors.
If you're a mystery guest or are interested in becoming one go here.